Acuity Scheduling is appointment software for individual providers and small businesses — clients book directly from a calendar page. Orita is API infrastructure for developers building platforms where the system must determine which provider qualifies for a specific request.
| Capability | Acuity | Orita |
|---|---|---|
| Primary use case | Online scheduling for service businesses | API infrastructure for multi-provider networks |
| Target user | Individual providers and small teams | Developers building platforms |
| Provider is known? | Yes — client picks from a calendar | No — eligibility determines who qualifies |
| Eligibility rules | Not applicable | Included: 13-stage pipeline |
| Insurance constraints | Not applicable | Included with alias normalization |
| License verification | Not applicable | Included: expiry, region, freshness |
| Bulk provider import | Not applicable | Included: 500 providers, external IDs |
| Resolution explanation | Not applicable | Per-provider: why matched or excluded |
| Idempotent confirmation | Not applicable | Included: prevents duplicate bookings |
| Multi-org isolation | Team management | Included: scoped keys, isolated networks |
| Webhooks | Included | Included: signed, stable IDs, replay |
| Programmatic API | Included | Full REST, Node, Python, MCP |
| Booking pages / UI | Included | Not provided — you build the UI |
| Intake forms | Included | Not provided |
| Payments | Included | Not provided |
| Self-scheduling | Included | Not provided |
When to use Acuity: Individual practitioners, small teams, or service businesses that need scheduling pages, intake forms, and payments for known providers.
When to use Orita: You are building a platform that routes customers to the right professional based on eligibility constraints — insurance, license, specialty, modality — without knowing the provider in advance.
Last verified: July 31, 2026 · Orita docs