Every inbound call to book, reschedule, or cancel a medical appointment is pure overhead. A human agent checks availability, reads it out loud, and manually enters the booking. An AI agent with a scheduling API can do the same in under 2 seconds — at a fraction of the cost.
When confirmation and reminder logic lives inside a human workflow, it breaks down. Patients book and forget. Automated webhooks from a booking API let you trigger SMS or email confirmations the moment an appointment is created — and reminders 24h and 1h before.
Most clinics and telehealth platforms stop accepting bookings when staff go home. Patients who want a 9 PM appointment add themselves to a paper-phone queue. An API-first scheduler runs 24/7 — patients (or the AI agent handling intake) can book at any hour.
Orita's API routes bookings to any doctor, specialist, or therapist in your system using a single API key. Pass `provider_username` and the right provider's calendar is checked and booked. No per-provider credentials, no separate integrations.
Register a webhook endpoint once. Every time an appointment is created, rescheduled, or cancelled, Orita sends a signed POST to your endpoint. Trigger your patient notification flow, update your EHR, or log to analytics — all in real time.
Whether your intake agent runs on Twilio, Vapi, or a custom LLM loop, Orita's REST API integrates in minutes. The JS and Python SDKs mean you skip raw HTTP and get typed responses, auto-retry, and availability helpers out of the box.
Your AI agent POSTs to the Orita API. The patient is booked, the provider is notified, and your webhook fires — all in under 500ms.
{
"provider_username": "dr-garcia",
"event_type_id": "initial-consultation",
"patient_name": "Maria Lopez",
"patient_email": "maria@example.com",
"start_time": "2026-02-15T10:00:00Z",
"notes": "First visit — reporting anxiety symptoms"
}Response includes booking_id, confirmation_url, and provider timezone-adjusted times.
Yes. Orita is designed for multi-provider environments. You onboard each doctor as a provider in your Orita account, and your AI agent routes bookings to the right one using the provider_username field. One API key manages the entire network.
Absolutely. Telemedicine platforms are one of Orita's primary use cases. The API is platform-agnostic — whether you're building a video consult flow or a chatbot-based intake form, Orita handles availability checks and booking creation.
Orita exposes DELETE /bookings/:id for cancellations and a PATCH endpoint for rescheduling. Both trigger your registered webhook so downstream systems (EHR, notification layer) stay in sync automatically.
Yes. Every Orita account includes a sandbox mode with test providers and bookable slots. Your dev team can build the full integration without touching production calendars.